Privacy Policy
Your Privacy Matters: Our Commitment to Your Organic Goodness Journey
This Privacy Policy explains how Abhyuday Bharat Food Cluster LLP, (referred to as “we”, “us”, “our”, or the “Site”) collects, uses, and protects your personal information when you visit or make a purchase from food@abhyuday.in , or otherwise interact with us through our services (together called the “Services”). For the purpose of this policy, the terms “you” and “your” refer to any user of our Services—whether you are a customer, a visitor to our website, or someone we’ve interacted with regarding our offerings. Please take a
moment to review this Privacy Policy carefully. By using our website or any of our Services, you agree to the terms of this Privacy Policy, including how your data is collected, stored, and used. If you do not agree with any part of this policy, please do not use our Services or website.
Introduction: Our Commitment to Your Privacy
At Abhyuday Bharat Food Cluster LLP, we are fully committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy outlines how we collect, use, store, and secure your information when you interact with our services, access our website, or place an order through our online platform or Razorpay. By continuing to use our services, you accept the practices detailed in this policy. If you do not agree with any part of it, we respectfully advise you not to use our services or website.
Information We Collect
We collect only the information that is essential to providing you with a smooth, safe, and personalized shopping experience. This includes your name, email address, mobile number, shipping and billing address, and your payment preferences. When you place an order, we also collect order history and product details. If you choose to create an account, we store your username and encrypted password. Payments are securely handled via Razorpay, and we do not retain your complete card details. Additionally, we collect usage data such as IP address, browser type, device information, and the pages you visit, primarily through cookies.
How We Use Your Data
Your data is used strictly for legitimate purposes to enhance your experience and ensure smooth operation of our services. This includes processing and shipping your orders, assisting you with queries through customer support, handling payments securely, and managing your user account. We also use your data to personalize your browsing experience and make relevant product recommendations. In certain cases, we may use your data to fulfill legal or regulatory obligations.
Sharing and Disclosure of Information
We do not sell, rent, or share your personal information for advertising or promotional purposes. We only share your data with trusted third-party service providers who help us operate our services, including Razorpay for payment processing, courier partners for shipping, and our e-commerce platform providers like Shopify. These partners are strictly bound by confidentiality and are only allowed to use your data to perform their specific service responsibilities.
Secure Payment & Transactions
Your payment and financial information is treated with the highest level of security. All transactions conducted through our platform are protected using SSL encryption, and payments are processed by trusted gateways such as Razorpay. We never store your full debit or credit card numbers. If a payment fails due to card or bank issues, we are not responsible for the declined transaction, and resolution must be done directly with your bank.
Use of Cookies
Our website uses cookies to enhance your user experience by storing certain preferences and enabling features such as keeping products in your cart, maintaining your login sessions, and analyzing site traffic. These cookies help us optimize website performance and improve our offerings. If you prefer, you can disable cookies via your browser settings, although this may limit certain website functionalities.
Email Communication
We may contact you via email to send order confirmations, shipping updates, or relevant account information. Occasionally, you may also receive tips about healthy organic living, product recommendations, and promotional offers. You always have the option to unsubscribe from our marketing emails using the link provided at the bottom of those messages.
Third-Party Links
Our website may include links to other websites for your convenience. Please note that we do not control or endorse the content or privacy policies of these external sites. Therefore, we are not responsible for any data you share or actions you take on third-party websites.
User Responsibilities
Users of our website must not misuse any content, attempt to hack or gain unauthorized access, or use information on the website for illegal or unauthorized purposes. Additionally, you may not reproduce our content without permission or create external links to our site without obtaining written approval from us in advance.
Legal Jurisdiction
All disputes or legal matters relating to the use of our website, services, or products will be governed under the laws of India. The exclusive jurisdiction for any legal proceedings shall be Ahmedabad, Gujarat.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Whenever we make changes, the updated version will be published on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or need clarification about this Privacy Policy or your data, feel free to contact us at food@abhyuday.in or call us at +91 90549 96354. You may also reach us at our registered office located at GF-13, Seista Dwelling, Opp West Face, Hebatpur Rd, Behind Baghban Party Plot, Thaltej, Ahmedabad – 380059.
